-
How long does it take
to ship after ordering?Our standard shipping time is between 3-8 days unless a quicker shipping method is selected at checkout.
-
How much does
shipping cost?3–8 day standard shipping is FREE on orders over $100. Shipping on orders under $100 will be between $5 and $15. Express shipping, 2–3 days, starts at $20.
-
Does Public pool
ship internationally?We’re sorry, but we do not ship to international destinations yet. Join our newsletter for updates on international shipping.
-
How can I track
my order?Once your order has been fulfilled, you will receive an email confirmation with a tracking number so you can track your new poolside BFF.
-
Do you ship to
P.O. boxes?Yes, simply enter your P.O. box address at checkout as normal.
-
I made a mistake with
my address, what can I do?Please email our Lifeguard Stand at hello@publicpool.co as soon as possible and one of our team members will work with you to correct the mistake.
-
What happens if I don’t
receive my order?In the rare case you do not receive your order, please email our Lifeguard Stand at hello@publicpool.co letting us know and our team will do all we can to resolve the problem.
-
I still have
questions.Please email our Lifeguard Stand at hello@publicpool.co with your question and one of our team members will get back to you within 24 hours.